Cases2303167/2021

Claimant v Arriva Kent and Surrey Limited

24 February 2025Before Employment Judge E FowellCroydonremote video

Outcome

Claimant fails£5,169

Individual claims

Equal Pay(sex)succeeded

An equal pay audit based on 'like work' was conducted which resulted in a payment of £5,168.84 to Miss Mallik in August 2022. The Tribunal made a declaration as to the rights of the parties under section 132(2) of the Equality Act 2010.

Harassment(disability)failed

The only factual complaint concerned lack of welfare meetings during ill-health absence in October/November 2021. The Tribunal found no evidence suggesting mental health was a factor in the absence of welfare contact; managers were reluctant to engage given the numerous grievances Miss Mallik had raised. The burden of proof did not shift to the respondent.

Failure to Make Reasonable Adjustments(disability)failed

The claim concerned lack of welfare meetings. The Tribunal found the company had a general practice of welfare meetings, so this was not a case of a practice disadvantaging her. The absence of contact was explained by the difficulty in finding someone willing to engage given the numerous grievances. The company acted reasonably in the circumstances.

Direct Discrimination(race)failed

The Tribunal found nothing to suggest Miss Mallik was treated differently to a hypothetical white person in the same circumstances. No mention of race was made at the time in any emails or grievances, only in the tribunal claim. There was nothing tangible to support race discrimination and nothing to shift the burden of proof.

Breach of Contractfailed

The breach of contract claim related to being placed on special leave and refused return to work. The Tribunal found the decision fully justified in the circumstances and that Miss Mallik did nothing to call the need for it into question. No breach was found, and even if there had been, no financial compensation would be due.

Unlawful Deduction from Wagesfailed

Claims for overtime pay, travel expenses, and printing costs were dismissed. The Tribunal found no contractual right to self-authorised overtime; Miss Mallik's contract made no mention of overtime. Expenses are excluded from the definition of wages under s.27(2) ERA 1996. The claims that were in time failed on the merits; some were also out of time.

Holiday Payfailed

Miss Mallik claimed 19 days accrued annual leave while on special leave in the year to 31 March 2022. The Tribunal found she had reasonable opportunity to take holiday during this period and could have requested it. She was paid throughout. The Working Time Regulations only allow holiday payments on termination of employment.

Unfair Dismissalfailed

The Tribunal found there was a near total breakdown in working relations constituting 'some other substantial reason' for dismissal. Mediation was repeatedly offered and refused. Redeployment was ruled out by Miss Mallik. The company acted reasonably; managers approached her concerns with exemplary patience and thoroughness. The dismissal was fair.

Facts

Miss Mallik was an Engineering Clerk at Arriva's Maidstone depot from 2018. In January 2020 she faced disciplinary allegations which, though overturned on appeal, led to a series of escalating grievances against numerous managers and colleagues. By October 2021 she was placed on special leave due to a breakdown in working relationships. Despite repeated offers of mediation through 2022, she refused to engage. Following multiple complaints from colleagues about her conduct and the toxic atmosphere, the Managing Director dismissed her in December 2022 for some other substantial reason (irretrievable breakdown in working relationships). She also brought an equal pay claim in July 2021 which resulted in a payment of £5,168.84 in August 2022.

Decision

The Tribunal upheld only the equal pay claim, for which payment had already been made. All other claims were dismissed. The Tribunal found the dismissal was fair: there was an irretrievable breakdown in working relationships, mediation had been repeatedly offered and refused, and the company acted with exemplary patience throughout. The race and disability discrimination claims failed as there was nothing to shift the burden of proof. Wage and contract claims failed on their merits or were out of time.

Practical note

An employer can fairly dismiss for 'some other substantial reason' where there is an irretrievable breakdown in working relationships with multiple colleagues, provided meaningful attempts at resolution (such as mediation) have been offered and refused, and proper investigation has been conducted.

Award breakdown

Legal authorities cited

Devonald v Rosser & Sons 1906 2 KB 728, CALeach v Office of Communications 2012 ICR 1269, CA

Statutes

ERA 1996 s.27(2)ERA 1996 s.98ERA 1996 s.94EqA 2010 s.132(2)EqA 2010 s.136Working Time Regulations 1998

Case details

Case number
2303167/2021
Decision date
24 February 2025
Hearing type
full merits
Hearing days
5
Classification
contested

Respondent

Sector
transport
Represented
Yes
Rep type
barrister

Employment details

Role
Engineering Clerk

Claimant representation

Represented
No