Claimant v McQueens Dairies Ltd
Outcome
Individual claims
Tribunal found respondent knew of claimant's ADHD from 20 June 2023 but concluded disability was not a not insignificant reason for dismissal. The reasons for dismissal were lateness, absence record, and call avoidance, culminating in being 4.5 hours late on 27 September 2023. An hypothetical comparator in the same circumstances who was not disabled would have been treated the same way.
Tribunal found a prima facie case established due to disparity of treatment and use of 'not a good fit' language which can be redolent of race discrimination. However, respondent discharged the burden by proving race played no part whatsoever in the dismissal. Sole reasons were genuine concerns over lateness, absences, and call avoidance. Extension of probation demonstrated lack of discriminatory mindset.
Tribunal found unfavourable treatment (dismissal) occurred and proceeded on hypothesis that 'time blindness' arose from disability. However, respondent established the defence under s15(2) that dismissal was a proportionate means of achieving legitimate aims of managing attendance and ensuring client care. Regular non-compliance, failed attempts to remedy, and lack of prospect of improvement meant dismissal was proportionate.
Tribunal found two PCPs (fixed start times and no missed calls criterion) which put disabled persons and the claimant at substantial disadvantage, and respondent knew or ought to have known of this. However, tribunal concluded no reasonable adjustment proposed by claimant would have led to timeous attendance or answering of calls. Flexible working was not feasible as calls ended at 5pm. Simply tolerating poor attendance was not a reasonable adjustment given fundamental purpose of role.
Tribunal did not accept claimant's evidence that she made comments about race discrimination involving Erica Francisco or was a witness to sexual harassment of Person X to Martha McLaughlin. Tribunal preferred Ms McLaughlin's evidence. Even if protected act established, no causal link proven between alleged protected act and any detriment. Extension of probation after alleged disclosure indicated no victimisation.
Facts
Claimant, a black woman with ADHD, was employed as Retentions Adviser from June 2023. She informed respondent of her ADHD on 20 June 2023. She was regularly late arriving for work and returning from breaks, had three periods of sickness absence, and avoided answering some customer calls. Her probation was extended on 13 September 2023 with areas for improvement identified. On 27 September 2023 she was 4.5 hours late without adequate explanation and was dismissed during probation.
Decision
All claims dismissed. Tribunal found respondent knew of disability but it played no part in dismissal. Race discrimination prima facie case established but respondent proved race played no part whatsoever. For s.15 claim, respondent established proportionality defence. For reasonable adjustments, no adjustment proposed would have addressed fundamental attendance and performance issues. Victimisation claim failed as no protected act established.
Practical note
Employers can lawfully dismiss probationary employees with ADHD for persistent lateness and performance issues where the role requires fixed attendance times, provided disability plays no part in decision and no reasonable adjustment would remedy the attendance issues without fundamentally altering the nature of the role.
Legal authorities cited
Statutes
Case details
- Case number
- 8000064/2024
- Decision date
- 20 February 2025
- Hearing type
- full merits
- Hearing days
- 4
- Classification
- contested
Respondent
- Sector
- retail
- Represented
- Yes
- Rep type
- solicitor
Employment details
- Role
- Retentions Adviser
- Service
- 3 months
Claimant representation
- Represented
- No