Claimant v Lumi Support Limited
Outcome
Individual claims
The tribunal found the respondent failed to pay the claimant statutory holiday pay throughout his employment from June 2022 to March 2024. The parties agreed the sum owed was £431.38 plus £168.28 interest.
The tribunal found unauthorised deductions were made in respect of unpaid holiday pay throughout the claimant's employment. This claim succeeded on the same basis as the holiday pay claim under the Working Time Regulations.
The tribunal found the respondent breached the claimant's contract by failing to pay holiday pay to which he was entitled. The contractual claim succeeded on the same factual basis as the statutory claims.
The claimant alleged his shifts were reduced in March 2024 because he raised holiday pay issues. The tribunal found the reduction was due to poor planning around his resignation date, not retaliation for raising Working Time Regulations rights. The respondent did not know his exact leaving date and covered shifts with other staff to ensure continuity of care for vulnerable residents.
The claimant alleged the respondent circulated false accusations that he was stirring up trouble over holiday pay claims. The tribunal found no deliberate attempt to stir up false accusations; any misunderstanding arose from normal miscommunication when the claimant purported to speak on behalf of colleagues without their authority.
The claimant alleged breach of privacy through unauthorised access to his personal emails and search history. The tribunal found this did not happen. The search history was on a work laptop used by all staff, and viewing it was not a breach of privacy. There was no encouragement by management to access the claimant's data.
The tribunal found the claimant raised issues about unpaid holiday pay which potentially constituted a protected disclosure. However, it was not necessary to determine all elements of the whistleblowing claim because the tribunal concluded any detriments were not done on the ground of the disclosure.
Claim for failure to provide written statement of employment particulars under ss.1, 2, 3 Employment Rights Act 1996 succeeded. The tribunal found the claimant was not provided with a statement when he started work and the respondent admitted this breach. This triggered additional compensation under s.38 Employment Act 2002.
Facts
The claimant worked as a Support Worker for a small care provider from June 2022 to March 2024. He was never provided with written terms of employment or paid any holiday pay during his employment. In late 2023 he raised concerns about unpaid holiday pay for himself and colleagues. In March 2024 he was allocated only 2 shifts instead of the usual 6 or more, and his employment ended when he resigned on 17 March 2024. He claimed the reduction in shifts and other treatment amounted to unlawful detriment for raising Working Time Regulations issues.
Decision
The tribunal found the respondent had failed to pay holiday pay throughout the claimant's employment and ordered payment of £431.38 plus £168.28 interest. The tribunal also found the respondent failed to provide a written statement of employment particulars, triggering a two-week penalty payment. However, the tribunal rejected claims that the claimant suffered detriment for raising holiday pay issues, finding the shift reduction was due to poor planning around his resignation, not retaliation.
Practical note
Even small employers with limited HR resources must pay statutory holiday pay and provide written terms of employment; however, not every negative action following a complaint about working time rights constitutes unlawful detriment if there is a genuine alternative explanation.
Award breakdown
Legal authorities cited
Statutes
Case details
- Case number
- 6001505/2024
- Decision date
- 10 February 2025
- Hearing type
- full merits
- Hearing days
- 4
- Classification
- contested
Respondent
- Sector
- healthcare
- Represented
- Yes
- Rep type
- solicitor
Employment details
- Role
- Support Worker
- Service
- 2 years
Claimant representation
- Represented
- No