Claimant v Apple Retail UK Ltd
Outcome
Individual claims
The tribunal found no evidence that the claimant was treated less favourably because of her sex. The incidents on 11 and 12 June 2019 involving Mr Kistner were not proven to be because of sex.
While Mr Kistner's conduct on 11 and 12 June 2019 was unwanted, the tribunal concluded there was insufficient evidence to establish that it was related to the claimant's sex as a protected characteristic.
The tribunal found no evidence from which they could infer a causal link between the protected acts (grievances and tribunal claims) and the alleged detrimental treatment. The decision-maker Mr Dinnage had little personal interest in the tribunal claim relating to events at another store.
The dismissal was unfavourable treatment because of sickness absence arising from the claimant's disability (anxiety and depression). The tribunal found dismissal was not a proportionate means of achieving the legitimate aim because less severe alternatives existed, including allowing a phased return, obtaining up-to-date medical evidence, and setting attendance targets.
The tribunal found the respondent failed to make a reasonable adjustment by not offering a phased return to work, which would have helped reduce sickness absence and the risk of dismissal. Other proposed adjustments (redeployment, moving Mr Kistner, mediation, discounting absences, setting targets) were found not to be reasonable adjustments or would not have alleviated the substantial disadvantage.
The dismissal was unfair because the respondent did not carry out a reasonable investigation (failing to obtain up-to-date medical evidence or contact the claimant's treating physician as permitted by policy) and could reasonably have been expected to wait longer, particularly given the claimant stated she was fit to return, medical evidence by appeal stage confirmed fitness to return, limited business impact, and long service.
Facts
The claimant, a manager at Apple Retail UK, brought claims relating to incidents in June 2019 involving her line manager Mr Kistner at the Bluewater store, and her subsequent dismissal in February 2023 for long-term sickness absence from the Bromley store. She had been absent from January 2022 onwards due to anxiety and depression. The respondent dismissed her following an incapacity process, concluding there was no reasonable prospect of her returning to sustained attendance. The claimant had said she was fit to return but expressed concerns about potential contact with Mr Kistner.
Decision
The tribunal dismissed the sex discrimination, harassment, and victimisation claims. However, it upheld claims for discrimination arising from disability (the dismissal was not justified as less severe alternatives existed including phased return and obtaining up-to-date medical evidence), failure to make reasonable adjustments (not offering phased return), and unfair dismissal (inadequate investigation of medical position and unreasonable refusal to wait longer given limited business impact and medical evidence of fitness to return).
Practical note
Before dismissing a long-term sick employee with disability, employers must conduct a thorough investigation including up-to-date medical evidence and consider their own policies on contacting treating physicians; failing to offer reasonable adjustments like phased return when requested and appropriate can render both the dismissal discriminatory under s.15 and procedurally unfair.
Legal authorities cited
Statutes
Case details
- Case number
- 2300538/2020
- Decision date
- 8 February 2025
- Hearing type
- full merits
- Hearing days
- 7
- Classification
- contested
Respondent
- Sector
- retail
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Manager
Claimant representation
- Represented
- Yes
- Rep type
- barrister