Cases3302999/2023

Claimant v LHR Airports Ltd

30 January 2025Before Employment Judge Gumbiti-ZimutoReadingin person

Outcome

Claimant fails

Individual claims

Direct Discrimination(disability)failed

The tribunal found that the claimant was not treated less favourably. Being allocated a specific interview slot was to facilitate extra time, not a detriment. Comments made during feedback were not derogatory and would have been said to a non-disabled person in the same circumstances. There was no refusal to consider the Lexxic Report as the claimant alleged.

Indirect Discrimination(disability)failed

The tribunal found that even assuming group disadvantage existed, the respondent's justification was made out. The SOM role is fast-paced and requires instant life-and-death decisions, so the recruitment process legitimately reflected the demanding requirements of the role. The claimant accepted this justification.

Discrimination Arising from Disability (s.15)(disability)failed

The tribunal concluded that the claimant had not shown that the alleged unfavourable treatment occurred. Even if it had, the respondent showed that the interview process was a proportionate means of achieving the legitimate aim of recruiting for a senior security role requiring rapid decision-making.

Failure to Make Reasonable Adjustments(disability)failed

The tribunal found that the respondent did provide the key adjustment the claimant needed: extra time. The claimant was offered extra time and probing assistance during the interview. The claimant never requested interview questions in advance and this was not recommended in the Lexxic Report. To the extent recommendations were relevant and applicable, they were followed.

Harassment(disability)failed

The tribunal rejected all the alleged harassment complaints for the same reasons as the direct discrimination claims. The comments alleged were either not made in the way suggested or were not derogatory in nature and did not violate the claimant's dignity or create a hostile environment.

Facts

The claimant, a dyslexic employee working as a Passenger Experience Manager for Heathrow Airport operator since 2015, applied for a Security Operations Manager role in October 2022. He was shortlisted for interview despite initially not making the longlist, specifically because he had declared a disability. He attended an interview and scenario assessment on 18 November 2022. He requested adjustments including extra time, which were provided. He was not successful in obtaining one of the eight available roles and subsequently brought discrimination claims.

Decision

The tribunal dismissed all claims. It found that the claimant was not treated less favourably or subjected to harassment. The respondent provided reasonable adjustments including extra time and did not refuse to consider his Lexxic assessment. The recruitment process was a proportionate means of achieving the legitimate aim of selecting candidates for a demanding security role requiring rapid decision-making. The claimant failed to demonstrate substantial disadvantage or that further adjustments were reasonably required.

Practical note

Employers recruiting for safety-critical roles requiring rapid decision-making can justify using time-pressured assessment processes even where disabled candidates may be disadvantaged, provided they offer reasonable adjustments such as extra time and do not refuse to engage with medical evidence.

Legal authorities cited

Madarassy v Nomura International Plc [2007] ICR 867Aesop and Ors v Home OfficeIgen v Wong [2005] ICR 931

Statutes

Equality Act 2010 s.13Equality Act 2010 s.19Equality Act 2010 s.20Equality Act 2010 s.15Equality Act 2010 s.21Equality Act 2010 s.26Equality Act 2010 s.136

Case details

Case number
3302999/2023
Decision date
30 January 2025
Hearing type
full merits
Hearing days
4
Classification
contested

Respondent

Sector
transport
Represented
Yes
Rep type
barrister

Employment details

Role
Passenger Experience Manager

Claimant representation

Represented
No