Cases6001763/2023

Claimant v Rabart Decorators Merchants Limited

23 January 2025Before Employment Judge J BaxBristolin person

Outcome

Partly successful£14,250

Individual claims

Discrimination Arising from Disability (s.15)(disability)partly succeeded

The tribunal found that the first written warning (11 August 2023) and final written warning (7 September 2023) were discrimination arising from disability. The warnings arose from the claimant's inaccuracy with written work and concentration difficulties (consequences of dyslexia). The respondent's justification defence failed because reasonable adjustments (such as working from home one day a week) had not been made and the claimant was not given clear standards or sufficient time after adjustments were implemented. However, allegations regarding cancelled meetings and CCTV installation failed.

Failure to Make Reasonable Adjustments(disability)succeeded

The tribunal found the respondent failed to make reasonable adjustments by refusing to allow the claimant to work from home one day per week. The claimant's dyslexia caused concentration difficulties and the office was noisy (printer, phone calls, gym above). Working from home would have provided a quiet environment and significantly ameliorated the disadvantage. The respondent had constructive knowledge of this disadvantage. The claim regarding Grammarly Pro failed due to lack of evidence about what it did and how it would help.

Harassment(disability)failed

All harassment allegations failed. The tribunal found that criticism of work quality was legitimate and did not go beyond what would normally be expected. Feedback was not given in an unkind, intimidating, hostile, degrading, humiliating or offensive way. The comment about six-year-olds using iPhones was not related to disability but to age and general difficulty with iPhones. The CCTV was installed for security reasons, not to monitor the claimant.

Direct Discrimination(disability)failed

All direct discrimination claims failed. The claimant did not adduce primary facts showing that an appropriate hypothetical comparator (someone with similar impairment affecting written work, concentration, and speed, in the same role) would have been treated differently. The tribunal was satisfied the respondent's actions were not because of or related to disability.

Victimisationfailed

The victimisation claim relating to the final written warning after the claimant raised a grievance on 15 August 2023 failed. Although the burden of proof shifted to the respondent, the tribunal accepted that the warning was due to lack of sufficient improvement in the claimant's work, not because she raised a grievance. The capability process had already started before the grievance and the respondent's concerns remained consistent.

Constructive Dismissal(disability)failed

The discriminatory dismissal claim failed on two grounds. First, the claimant had affirmed any breach by continuing to work, attending meetings in October 2023, and indicating she had every intention of returning to work. Second, the reason for resignation was that she obtained a better paid job, not the proven discrimination. The tribunal found that if she had not applied for the new job, she would not have resigned.

Facts

The claimant, a marketing coordinator with dyslexia, worked for a family-run decorators merchants from June 2022. Her role involved creating social media posts, blogs and marketing materials. She disclosed her dyslexia in September 2022 and requested adjustments including working from home one day per week. From May 2023, after suppliers raised concerns about quality, the respondent placed her on a capability process. She received a first written warning in August 2023 and a final written warning in September 2023. She raised a grievance about discrimination in August 2023. The office was noisy (printer, phone calls, gym above) which affected her concentration. She resigned after obtaining a better paid job elsewhere.

Decision

The tribunal upheld claims of discrimination arising from disability (the two warnings) and failure to make reasonable adjustments (refusing to allow working from home one day per week). The respondent's justification defence failed because it had not made reasonable adjustments and had not given the claimant clear standards or sufficient time after implementing adjustments. All harassment, direct discrimination, victimisation and constructive dismissal claims were dismissed. The parties agreed remedy by consent at £14,250 for injury to feelings.

Practical note

Employers running capability processes for employees with dyslexia must ensure reasonable adjustments are in place before issuing warnings, provide clear standards and examples of what is expected, and allow sufficient time for adjustments to take effect — otherwise warnings may constitute unjustified discrimination arising from disability.

Award breakdown

Injury to feelings£14,250

Legal authorities cited

Richmond Pharmacology v Dhaliwal [2009] ICR 724Leaney v Loughborough University [2023] EAT 155Chindove v Morrisons UKEAT/0201/13/BAWright v North Ayrshire Council [2014] ICR 77Meikle v Nottinghamshire County Council [2005] ICR 1De Lacey v Wechseln Limited [2021] IRLR 547Chief Constable of Greater Manchester Constabulary v Bailey [2017] EWCA Civ 425Warburton v Chief Constable of Northamptonshire Police [2022] EAT 42Grant v HM Land Registry [2011] IRLR 748Betsi Cadwaladr Health Board v Hughes UKEAT/0179/13/JOJMinistry of Defence v Jeremiah [1980] ICR 13Shamoon v Chief Constable of the Royal Ulster Constabulary [2003] ICR 337Igen v Wong [2005] ICR 931Pemberton v Inwood [2018] ICR 1291

Statutes

Equality Act 2010 s.15Equality Act 2010 s.13Equality Act 2010 s.136Equality Act 2010 s.123Equality Act 2010 s.39Equality Act 2010 s.27Equality Act 2010 s.26Equality Act 2010 s.20

Case details

Case number
6001763/2023
Decision date
23 January 2025
Hearing type
full merits
Hearing days
4
Classification
contested

Respondent

Sector
retail
Represented
Yes
Rep type
barrister

Employment details

Role
Marketing Coordinator (initially Marketing Assistant)
Service
1 years

Claimant representation

Represented
No