Claimant v St Mungo Community Housing Association

The tribunal found that none of the alleged acts by the respondent, separately or cumulatively, amounted to a breach of the implied term of trust and confidence. The respondent acted reasonably throughout, and the claimant refused to engage meaningfully with managers who were attempting to address her concerns. The alleged 'last straw' was innocuous and could not revive any earlier alleged breaches.

The tribunal found no direct evidence and no evidence from which it could infer race discrimination. The respondent provided reasonable explanations for all its conduct, supported by contemporaneous evidence. Comparators relied upon by the claimant were not in materially the same circumstances, and all treatment was untainted by race.

The tribunal found no evidence that any of the respondent's conduct had the purpose or effect of violating the claimant's dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment. Where conduct occurred, it was reasonable management action and not related to race.

The tribunal found no evidence that the claimant was subjected to detriments because she had done protected acts. Some alleged acts predated the protected acts. The respondent's actions were reasonable responses to workplace issues and not motivated by the claimant's complaints.