Claimant v Sodexo Limited
Outcome
Individual claims
Claim presented 8 months out of time. The tribunal found it was reasonably practicable for the claim to have been presented in time. The claimant's union representative, Mr Tovey, mistakenly sent the claim form to ACAS and later used incorrect tribunal email addresses. The claimant and Mr Tovey were aware of time limits but failed to conduct proper enquiries. The claim was not presented within a reasonable timeframe even after discovery of the errors. The tribunal struck out the constructive unfair dismissal claim as it was presented out of time and it was reasonably practicable to have presented it in time.
The tribunal extended time on just and equitable grounds despite the 8-month delay. While the reason for delay (mistaken submission to ACAS and incorrect email addresses) was not good, the claimant would suffer greater prejudice if the claim was struck out. The respondent had prepared detailed responses and witness statements, so cogency of evidence would not be significantly affected. The claim will proceed to a final hearing to determine liability.
Amendment application granted at the preliminary hearing. The tribunal found this was a new claim not referred to in the original claim form. However, the claimant genuinely believed she had been discriminated against as the only woman on the night shift. The factual basis was the same as the disability discrimination claim (being first invited to investigation meeting, prolonged process, not offered additional shifts, welfare check while on sick leave). The prejudice to the claimant in refusing the amendment outweighed any prejudice to the respondent, who had already prepared detailed responses to similar factual allegations in the disability claim. The claim will proceed to a final hearing.
Facts
The claimant worked as a Night Switchboard Operator, seconded to Sodexo by the NHS Trust, from May 2014 to December 2022. She resigned after being invited to an investigation meeting regarding alleged food theft, while her male colleague who had confessed to the theft was not initially invited. She alleged discrimination on grounds of disability (General Anxiety Disorder diagnosed in 2019) and sex (being the only female on the night shift). Her union representative mistakenly sent the claim form to ACAS instead of the tribunal, then used incorrect email addresses, resulting in the claim being filed 8 months late on 6 November 2023.
Decision
The tribunal struck out the constructive unfair dismissal claim as out of time, finding it was reasonably practicable for the claim to have been presented in time and the claimant could not escape the consequences of her representative's errors. However, the tribunal extended time on just and equitable grounds for the direct disability discrimination claim and granted the claimant's application to amend to add direct sex discrimination, finding the prejudice to the claimant in refusing outweighed any prejudice to the respondent. Both discrimination claims will proceed to a final hearing.
Practical note
A claimant cannot escape strict time limits for unfair dismissal claims due to a representative's procedural errors, but tribunals retain broad discretion to extend time on just and equitable grounds for discrimination claims and to allow late amendments where the balance of prejudice favours the claimant.
Legal authorities cited
Statutes
Case details
- Case number
- 3313229/2023
- Decision date
- 19 January 2025
- Hearing type
- preliminary
- Hearing days
- 2
- Classification
- contested
Respondent
- Name
- Sodexo Limited
- Sector
- professional services
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Night Switchboard Operator
- Service
- 9 years
Claimant representation
- Represented
- No