Claimant v Openreach Limited
Outcome
Individual claims
The tribunal found the dismissal was fair. The claimant had been dismissed for gross misconduct — failing to use mandatory Tetra safety equipment (a harness connecting him to a ladder) when working at height. The tribunal accepted the employer genuinely believed the claimant was guilty of misconduct, had reasonable grounds for that belief after a reasonable investigation, followed a fair procedure, and dismissal was within the range of reasonable responses given the serious safety breach which could have resulted in serious or fatal injury.
The tribunal concluded that the claimant's conduct amounted to gross misconduct and a fundamental breach of contract, which contractually entitled the respondent to dismiss without notice. Therefore, the dismissal involved no breach of his contractual entitlement to notice.
The tribunal found no less favourable treatment. The claimant (described as of Asian origin) did not identify an actual comparator and evidence showed another Black employee in his 40s was also dismissed for not using Tetra. The tribunal was not satisfied the evidence (assertions about being overlooked for promotion in favour of younger Black colleagues) provided a basis to infer the dismissal was on grounds of race. The tribunal accepted the explanation that dismissal was because of the view taken regarding conduct, with race playing no part.
The tribunal found no less favourable treatment compared to a hypothetical comparator. The evidence adduced (comments about age, being asked his age at team meetings, allegations of being overlooked for promotion) did not amount to evidence from which the tribunal could conclude any difference in treatment was on grounds of age. The tribunal accepted the dismissal was because of the view taken regarding conduct, with age playing no part. In any event, the tribunal found the treatment would have been justified as a proportionate means of achieving the legitimate aim of ensuring compliance with important health and safety requirements.
Facts
The claimant, a Customer Service Engineer with over 10 years' service, was dismissed for gross misconduct after climbing a ladder on 13 June 2022 without using Tetra safety equipment — specifically, without wearing a harness that would connect him to the ladder. The Tetra system was mandatory safety equipment introduced to prevent falls from height. When a Patch Lead arrived on site and told him to come down and use Tetra, the claimant went back up the ladder again without the harness to take it down. Throughout the investigation, disciplinary hearing, and appeal, the claimant admitted the breach and apologised, seeking leniency. At tribunal, the claimant changed his case, arguing he had used 'part of the kit' and complied with requirements, and also alleged age and race discrimination.
Decision
The tribunal dismissed all claims. It found the dismissal for gross misconduct was fair: the respondent genuinely believed the claimant was guilty, had reasonable grounds after a reasonable investigation, followed fair procedures, and dismissal was within the range of reasonable responses given the serious safety implications. The tribunal also found the misconduct was a fundamental breach of contract justifying summary dismissal. The discrimination claims failed as there was no less favourable treatment and no evidence age or race played any part in the decision to dismiss.
Practical note
A self-represented claimant who admits serious safety breaches throughout the disciplinary process cannot successfully pivot to arguing technical compliance at tribunal, and admissions of gross misconduct will be fatal to unfair dismissal and wrongful dismissal claims where safety equipment is mandatory.
Legal authorities cited
Statutes
Case details
- Case number
- 2208263/2022
- Decision date
- 16 January 2025
- Hearing type
- full merits
- Hearing days
- 4
- Classification
- contested
Respondent
- Sector
- telecoms
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Customer Service Engineer
- Service
- 10 years
Claimant representation
- Represented
- No