Claimant v L Rowland & Co (Retail) Ltd
Outcome
Individual claims
Withdrawn by claimant as she had insufficient qualifying service to pursue such a claim.
The tribunal concluded that the claimant had no real basis for suggesting that events related to her race. The evidence was not compelling and the tribunal could not detect anything suggesting she was discriminated against on grounds of race. Her perception was not supported by objective evidence.
The tribunal found that there was no objective basis to demonstrate discrimination on grounds of religion. While the claimant genuinely believed she was discriminated against, the evidence did not support this, including incidents about Christmas celebrations and questions about her beliefs.
The tribunal found that incidents such as the 'Christmas tree' comment and other workplace interactions were innocuous. While the claimant was sensitive to comments, the tribunal concluded it was not reasonable for the conduct to have the effect of violating her dignity or creating a hostile environment.
The tribunal accepted that questions about the claimant's religion and use of the phrase 'Daughter of Sarah' occurred, but found these were not repeated, not part of a pattern, and it was not reasonable for them to constitute harassment. At most they were gauche remarks.
The tribunal found that on 18 December 2023 the claimant made a protected act by alleging race discrimination. The manager Miss Elliott then told her to leave and take her belongings, effectively dismissing her. This was followed by a sham AWOL process. The tribunal concluded the protected act had a significant influence on the dismissal and subsequent treatment, constituting victimisation.
The tribunal found the claimant was owed 5.25 hours of accrued but unpaid holiday pay. The company's own records showed 74.25 hours accrued but only 69 hours were paid. The respondent led no evidence to explain the discrepancy, so the claim succeeded.
Facts
The claimant, a black woman following the Israelite tradition, worked as a Trainee Dispenser for Rowlands pharmacy from July to December 2023. She felt marginalised compared to a white male colleague, was upset by comments about a black Christmas tree, and felt pressured about Christmas events she did not celebrate. On 18 December 2023, she raised concerns about race discrimination with her manager Miss Elliott, who told her to grab her things and go home. The respondent then initiated an AWOL process despite knowing she had been sent home.
Decision
The tribunal dismissed claims of direct race and religious discrimination and harassment, finding the claimant's perception was not supported by objective evidence. However, the victimisation claim succeeded. The tribunal found that on 18 December the claimant made a protected act by alleging race discrimination, and was then effectively dismissed by being told to leave, followed by a sham AWOL process. The tribunal awarded compensation for injury to feelings, loss of wages, and unpaid holiday pay.
Practical note
Telling an employee to leave after they raise a discrimination complaint, then initiating an AWOL process while knowing they were sent home, constitutes victimisation even if the underlying discrimination claims lack merit.
Award breakdown
Vento band: lower
Award equivalent: 27.9 weeks' gross pay
Legal authorities cited
Statutes
Case details
- Case number
- 8000271/2024
- Decision date
- 14 January 2025
- Hearing type
- full merits
- Hearing days
- 4
- Classification
- contested
Respondent
- Sector
- retail
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Trainee Dispenser / Health Partner
- Salary band
- £15,000–£20,000
- Service
- 5 months
Claimant representation
- Represented
- No