Cases4107494/2023

Claimant v Greater Glasgow Health Board

24 November 2025Before Employment Judge C McManusScotlandin person

Outcome

Claimant fails

Individual claims

Unfair Dismissalfailed

The tribunal found the dismissal for capability was within the range of reasonable responses. The claimant had been given extensive time, training, adjustments, and support over many years but met only 1 of 11 objectives in her Supported Improvement Plan. Stuart Gaw honestly believed on reasonable grounds the claimant could not perform at Band 6 level. The procedure was protracted due to absences and adjustments being sourced, but not unfair.

Direct Discrimination(disability)struck out

All direct discrimination claims were found to be time-barred under section 123 Equality Act 2010. The tribunal also found on the merits that the claimant did not prove facts from which an inference of less favourable treatment could be drawn. The capability issues were not because of her disability but related to clinical competency and judgment.

Discrimination Arising from Disability (s.15)(disability)partly succeeded

One allegation (12b) relating to 2017-2019 was time-barred and would have failed on the facts. The tribunal found the claimant did not prove she was blocked from using assistive equipment or coping strategies. The respondent showed its treatment was a proportionate means of achieving legitimate aims: ensuring effective working practices, appropriate patient care, and providing support to the claimant.

Indirect Discrimination(disability)struck out

These claims related to the claimant's autoimmune haemolytic anaemia during 2020-2022 at RAH. They were time-barred as they related to a continuing course of conduct that ended in 2022. On the merits, the tribunal found the PCPs relied upon (mask requirements, treating COVID patients adjacent to workspace) were not applied as alleged and the claimant suffered no disadvantage.

Failure to Make Reasonable Adjustments(disability)partly succeeded

Claims regarding 2015-January 2017 were time-barred. For later periods, the tribunal found all adjustments recommended by Access to Work and Occupational Health had been implemented. The claimant did not prove additional equipment (Dictaphone, scanning pen, paperless tablets) had been requested or that their absence caused substantial disadvantage. The capability issues related to clinical decision-making, not dyslexia.

Holiday Paywithdrawn

The claimant accepted she received payment for all accrued but untaken holiday pay at termination. The claim was formally withdrawn and dismissed under Rule 51.

Facts

Ms Rennie, a Band 6 Occupational Therapist with dyslexia, was employed by NHS Greater Glasgow from 2004 to 2023. Despite extensive adjustments recommended by Access to Work being implemented (specialist software, hardware, training, coaching), concerns about her clinical judgment, decision-making, and communication persisted from 2015. She was managed under a capability procedure from 2015-2023, with multiple Supported Improvement Plans, training, supervision, and adjustments. She was absent for long periods (Feb 2019-Nov 2021 due to illness and COVID shielding). She met only 1 of 11 objectives despite years of support. At the Stage 3 capability hearing, she and her union representative did not contest the capability issues. She was dismissed in November 2023 for capability.

Decision

The tribunal dismissed all claims. The unfair dismissal claim failed because the dismissal for capability was within the range of reasonable responses after years of support and unmet objectives. Most discrimination claims were time-barred (direct discrimination, one s15 claim, indirect discrimination, and some reasonable adjustments claims). On the merits, the tribunal found the capability issues were not related to the claimant's dyslexia but to clinical competency and judgment. All recommended adjustments had been implemented. The claimant did not prove substantial disadvantage from any alleged failure to adjust.

Practical note

A lengthy capability process with extensive adjustments, expert recommendations fully implemented, trade union representation throughout, and uncontested evidence of capability failings unrelated to disability will result in a fair dismissal and unsuccessful discrimination claims even where the employee has a protected characteristic.

Legal authorities cited

Robertson v Bexley Community Centre 2003 IRLR 434Langley v GMB 2021 IRLR 309Royal Bank of Scotland v Ashton 2011 ICR 632Project Management Institute v Latif 2007 IRLR 579Efobi v Royal Mail Group Ltd 2021 ICR 1263Hendricks v Metropolitan Police Commissioner [2003] ICR 530Madarassy v Nomura International plc 2007 ICR 867Igen Ltd v Wong 2005 ICR 931

Statutes

EqA 2010 s.15EqA 2010 s.13ERA 1996 s.98EqA 2010 s.136EqA 2010 s.123EqA 2010 s.21EqA 2010 s.20EqA 2010 s.19

Case details

Case number
4107494/2023
Decision date
24 November 2025
Hearing type
full merits
Hearing days
8
Classification
contested

Respondent

Sector
public sector
Represented
Yes
Rep type
solicitor

Employment details

Role
Senior Occupational Therapist
Service
19 years

Claimant representation

Represented
Yes
Rep type
lay rep