Claimant v Greater Glasgow Health Board
Outcome
Individual claims
The tribunal found the dismissal for capability was within the range of reasonable responses. The claimant had been given extensive time, training, adjustments, and support over many years but met only 1 of 11 objectives in her Supported Improvement Plan. Stuart Gaw honestly believed on reasonable grounds the claimant could not perform at Band 6 level. The procedure was protracted due to absences and adjustments being sourced, but not unfair.
All direct discrimination claims were found to be time-barred under section 123 Equality Act 2010. The tribunal also found on the merits that the claimant did not prove facts from which an inference of less favourable treatment could be drawn. The capability issues were not because of her disability but related to clinical competency and judgment.
One allegation (12b) relating to 2017-2019 was time-barred and would have failed on the facts. The tribunal found the claimant did not prove she was blocked from using assistive equipment or coping strategies. The respondent showed its treatment was a proportionate means of achieving legitimate aims: ensuring effective working practices, appropriate patient care, and providing support to the claimant.
These claims related to the claimant's autoimmune haemolytic anaemia during 2020-2022 at RAH. They were time-barred as they related to a continuing course of conduct that ended in 2022. On the merits, the tribunal found the PCPs relied upon (mask requirements, treating COVID patients adjacent to workspace) were not applied as alleged and the claimant suffered no disadvantage.
Claims regarding 2015-January 2017 were time-barred. For later periods, the tribunal found all adjustments recommended by Access to Work and Occupational Health had been implemented. The claimant did not prove additional equipment (Dictaphone, scanning pen, paperless tablets) had been requested or that their absence caused substantial disadvantage. The capability issues related to clinical decision-making, not dyslexia.
The claimant accepted she received payment for all accrued but untaken holiday pay at termination. The claim was formally withdrawn and dismissed under Rule 51.
Facts
Ms Rennie, a Band 6 Occupational Therapist with dyslexia, was employed by NHS Greater Glasgow from 2004 to 2023. Despite extensive adjustments recommended by Access to Work being implemented (specialist software, hardware, training, coaching), concerns about her clinical judgment, decision-making, and communication persisted from 2015. She was managed under a capability procedure from 2015-2023, with multiple Supported Improvement Plans, training, supervision, and adjustments. She was absent for long periods (Feb 2019-Nov 2021 due to illness and COVID shielding). She met only 1 of 11 objectives despite years of support. At the Stage 3 capability hearing, she and her union representative did not contest the capability issues. She was dismissed in November 2023 for capability.
Decision
The tribunal dismissed all claims. The unfair dismissal claim failed because the dismissal for capability was within the range of reasonable responses after years of support and unmet objectives. Most discrimination claims were time-barred (direct discrimination, one s15 claim, indirect discrimination, and some reasonable adjustments claims). On the merits, the tribunal found the capability issues were not related to the claimant's dyslexia but to clinical competency and judgment. All recommended adjustments had been implemented. The claimant did not prove substantial disadvantage from any alleged failure to adjust.
Practical note
A lengthy capability process with extensive adjustments, expert recommendations fully implemented, trade union representation throughout, and uncontested evidence of capability failings unrelated to disability will result in a fair dismissal and unsuccessful discrimination claims even where the employee has a protected characteristic.
Legal authorities cited
Statutes
Case details
- Case number
- 4107494/2023
- Decision date
- 24 November 2025
- Hearing type
- full merits
- Hearing days
- 8
- Classification
- contested
Respondent
- Sector
- public sector
- Represented
- Yes
- Rep type
- solicitor
Employment details
- Role
- Senior Occupational Therapist
- Service
- 19 years
Claimant representation
- Represented
- Yes
- Rep type
- lay rep