Claimant v CP Woburn (Operating Company) Limited
Outcome
Individual claims
Tribunal found rejection of high ropes application was unfavourable treatment and arose from disability (lack of safety awareness, prone to autistic meltdowns and hemiplegic migraines if under stress). However, it was justified as a proportionate means of achieving the legitimate aim of keeping colleagues and customers safe in a safety-critical role. Dismissal was found not to be because of anything arising from disability — it was due to lengthy absence, clear indication claimant not returning, and failure to engage in return-to-work discussions.
Multiple PCPs alleged. Tribunal found: no PCP re parental escort (was permitted); no PCP re not supplying safety clothes/shoes (not established or no substantial disadvantage); bicycle/trailer PCP found but no substantial disadvantage shown; no PCP re not managing colleague Harry (factual premise not made out). For high ropes role: PCP of requiring medical fitness and working at height accepted, but proposed adjustments (allowing claimant into role or confining to ground duties) were not reasonable given safety-critical nature of role, impairments in Care Act Assessment (lack of safety awareness, communication difficulties, risk of hemiplegic migraines causing paralysis), and need to rotate roles to avoid complacency. Adjustments would have been futile and created unacceptable safety risks.
Five allegations of harassment related to disability all dismissed. Tribunal found: no refusal to allow mother to attend meetings (factual premise not made out); statement about departmental move was factual clarification, not unwanted conduct; assertions about failure to attend meeting were true statements of fact, not unwanted conduct. Even where conduct arguably unwanted (attempt to schedule meeting when claimant abroad), tribunal found no relationship between the conduct and the claimant's disabilities — conduct motivated by need to engage with long-term absent employee, not by disability.
Respondent conceded ET1 was protected act. Mr Sturzaker believed discrimination claim likely. However, tribunal found alleged false allegations about non-attendance at meeting were true statements of fact (not a detriment). As to dismissal: although a detriment and Mr Sturzaker anticipated a discrimination claim, tribunal accepted respondent's evidence that genuine and only reasons for dismissal were length of sickness absence, clear indication claimant not returning, and failure to engage in return-to-work discussions. The protected act (or belief claimant might do one) played no part in decision to dismiss.
Wrongful dismissal complaint was struck out at a preliminary hearing on 28 January 2025 before Employment Judge Milner-Moore. The claimant and her mother did not attend that hearing. No reasoning provided in this judgment as to the basis for strike-out, but it was a procedural order prior to the final hearing.
Facts
Claimant, a young woman with autism and past Rolandic epilepsy, was employed as kitchen porter. Mother (Mrs Packwood) heavily involved, making repeated requests and complaints. Claimant applied for outdoor activity/high ropes instructor role (safety-critical, working at heights). Respondent obtained occupational health advice and a Care Act Assessment (provided by mother) which described significant impairments including lack of safety awareness, communication difficulties, and risk of hemiplegic migraines causing paralysis under stress. Respondent rejected application on safety grounds. Claimant remained on long-term sick leave (over a year) due to anxiety, refusing to return to kitchen role. After repeated failed attempts to engage, respondent dismissed claimant in February 2024 for lengthy absence and failure to engage in return-to-work process. Mother brought tribunal claims on claimant's behalf alleging discrimination arising from disability, failure to make reasonable adjustments, harassment, and victimisation.
Decision
Tribunal dismissed all claims. Rejection of high ropes role was discrimination arising from disability but justified as proportionate means of achieving legitimate aim of safety in a safety-critical role given claimant's impairments. Dismissal was not because of anything arising from disability but due to length of absence and failure to engage. Reasonable adjustments claims failed: proposed adjustments (allowing claimant into high ropes role or confining to ground duties) were not reasonable given safety risks and would have been futile; other alleged PCPs either not established or did not put claimant at substantial disadvantage. Harassment and victimisation claims failed: conduct either not unwanted, not related to disability, or (in case of dismissal) not because of protected act. Tribunal found all complaints totally without merit and noted serious concerns about credibility of mother's evidence and exaggeration of claimant's impairments.
Practical note
An employer can lawfully refuse a disabled employee a safety-critical role (and defend reasonable adjustments and s.15 claims) where credible evidence shows the employee's impairments create unacceptable safety risks that cannot be mitigated, even where the employee and their representative dispute the level of impairment — especially where the representative has given inconsistent accounts of the employee's abilities to different people at different times.
Legal authorities cited
Statutes
Case details
- Case number
- 3300578/2024
- Decision date
- 9 July 2025
- Hearing type
- full merits
- Hearing days
- 10
- Classification
- contested
Respondent
- Sector
- hospitality
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Food preparation assistant / kitchen porter
Claimant representation
- Represented
- Yes
- Rep type
- lay rep