Claimant v South East Coast Ambulance Service NHS Foundation Trust
Outcome
Individual claims
The tribunal found the reason for dismissal was capability (19 months absence with no prospect of return to substantive role based on OH advice). The dismissal was within the range of reasonable responses. While the process was not perfect (e.g. delay in formal process, redeployment register timing, brief appeal outcome), taken as a whole it fell within the range of reasonable responses. The respondent obtained medical advice repeatedly, consulted with the claimant throughout, followed its policy (extending triggers twice), and made efforts to find alternatives.
The respondent accepted the claimant was dismissed because of something arising from his disability (his absence). The tribunal found the dismissal was a proportionate means of achieving the legitimate aims of ensuring regular and effective service and effective resource management. The claimant had been absent 22 months by dismissal, OH advised he was unfit for any work and unlikely to return to substantive role in foreseeable future, 85% of workforce were front-line (which he couldn't do), and redeployment efforts had been made during the notice period.
The tribunal found the respondent applied a PCP of requiring all employees who had been absent through injury to do a fitness test. This put the claimant at substantial disadvantage due to his shoulder injuries—he could not complete it and attempting it aggravated his condition. The respondent knew or ought to have known of this disadvantage. While it would not have been reasonable to exempt him entirely from fitness testing (OH recommended it; his role was physical), it would have been reasonable to delay the test during his first return to work in August 2021 when he was only driving the OSV (no CPR or patient handling required). The respondent itself delayed the test in the second return to work plan in September 2021, showing it was reasonable to do so.
Facts
The claimant, a trainee ambulance practitioner, was absent from work from January 2021 following a road traffic collision while on duty, which left him with shoulder injuries and exacerbated his existing PTSD. During a phased return to work in August 2021, he was required to undertake a physical capability test which he failed (CPR element) and which worsened his shoulder pain, leading to further absence. After 19 months of absence with no prospect of return to frontline duties per OH advice, he was dismissed in July 2022 for capability reasons following the respondent's absence management policy. The claimant alleged the respondent failed to make reasonable adjustments and discriminated against him.
Decision
The tribunal found the unfair dismissal and discrimination arising from disability claims failed—the dismissal was fair and proportionate given the lengthy absence, medical advice, and lack of prospect of return. However, the reasonable adjustments claim regarding the fitness test in August 2021 succeeded but was out of time. The tribunal extended time on just and equitable grounds given the claimant's poor mental health, limited forensic prejudice, and availability of contemporaneous documents. The claim succeeded on liability but no remedy hearing was held.
Practical note
Employers must carefully consider the timing of physical capability assessments during phased returns to work—requiring an employee to undertake tests involving functions they will not need to perform during the early stages of their return can amount to a failure to make reasonable adjustments, even where such testing would be reasonable at a later stage.
Adjustments
The tribunal stated that had they found the dismissal unfair, they would have made a 100% Polkey reduction because even with a perfect process, the outcome would have been the same—the claimant's medical situation meant there was no realistic prospect of any outcome other than dismissal.
Legal authorities cited
Statutes
Case details
- Case number
- 2303808/2022
- Decision date
- 30 September 2024
- Hearing type
- full merits
- Hearing days
- 4
- Classification
- contested
Respondent
- Sector
- healthcare
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Trainee Associate Ambulance Practitioner
- Service
- 7 years
Claimant representation
- Represented
- Yes
- Rep type
- barrister