Claimant v Nexmo Limited
Outcome
Individual claims
Tribunal found that non-award of Long Term Incentive (LTI) in February/March 2023 was direct disability discrimination. The tribunal inferred discrimination from: (1) chronology—claimant received performance bonuses/pay rises when not disabled, but these stopped when disabled; (2) inconsistent and poorly evidenced allegations of poor performance; (3) lack of documentary support for poor performance; and (4) claimant was the only one of 121 Nexmo employees not to receive LTI. Respondent failed to prove non-discriminatory reason. However, non-award of pay rise succeeded on non-discriminatory grounds—it was an automatic consequence of claimant not completing performance review forms.
Claimant alleged various PCPs: sick pay policy placing him on SSP after 26 weeks, requirement for unpaid leave, failure to have medical severance policy, and practice of refusing medical severance requests. Tribunal found some were PCPs but either: (1) they were not applied to claimant (e.g. never actually placed on SSP), (2) did not put disabled persons at particular disadvantage compared to non-disabled persons, or (3) were proportionate means of achieving legitimate aims (retention, rehabilitation, fairness). Claim dismissed.
Claimant alleged various acts of harassment including being told he would go on SSP, being sent sickness policy, refusal of medical severance requests, and police welfare check. Tribunal found conduct was unwanted and related to disability, and had the effect of creating intimidating/hostile environment for claimant. However, tribunal found this effect was not reasonable in all the circumstances. Respondent acted reasonably throughout: it was appropriate to inform claimant of policy changes, to refuse termination when income protected by PHI and prospect of recovery existed, and entirely reasonable to contact police given content of claimant's email. Claim dismissed.
Facts
Claimant, a Senior Java Developer employed since February 2020, went on sick leave in December 2022 with depression and anxiety. He was not awarded a Long Term Incentive payment or pay rise for 2022 performance year (awards made February/March 2023). Claimant had received performance bonuses in previous years. Respondent alleged poor performance but provided no contemporaneous documentary evidence and did not inform claimant of performance concerns until litigation. Claimant was the only one of 121 Nexmo employees not to receive LTI (apart from someone who had left). During sick leave, claimant repeatedly requested medical severance but respondent declined, preferring to support return to work via permanent health insurance. Claimant raised complaints about treatment which he alleged were ignored.
Decision
Tribunal found that non-award of LTI was direct disability discrimination—burden of proof shifted due to timing, inconsistent explanations, and lack of evidence of poor performance; respondent failed to prove non-discriminatory reason. Non-award of pay rise was not discriminatory—it was automatic consequence of claimant not completing performance review forms. Indirect discrimination and harassment claims dismissed—PCPs either not applied, did not disadvantage disabled persons particularly, were proportionate, or effect of harassment was not reasonable given respondent acted appropriately throughout. Time extended on just and equitable grounds due to claimant's mental health.
Practical note
Inconsistent, poorly evidenced, and belatedly raised allegations of poor performance—particularly when contradicted by contemporaneous praise and where key witnesses do not give evidence—can shift the burden of proof in direct discrimination claims, especially where the timing coincides with the employee becoming disabled.
Legal authorities cited
Statutes
Case details
- Case number
- 2215433/2023
- Decision date
- 9 September 2024
- Hearing type
- full merits
- Hearing days
- 6
- Classification
- contested
Respondent
- Name
- Nexmo Limited
- Sector
- technology
- Represented
- Yes
- Rep type
- lay rep
Employment details
- Role
- Senior Java Developer
- Salary band
- £80,000–£100,000
- Service
- 4 years
Claimant representation
- Represented
- No