Claimant v Millennium HD Limited
Outcome
Individual claims
The tribunal found that the first respondent failed to prove a potentially fair reason for dismissal. The stated reason changed from redundancy to conduct, the employer conceded lateness was tolerated, and new allegations of gross misconduct arising from events on 17 June 2023 were unsupported by evidence. The dismissal was also procedurally grossly unfair—no investigation, no warnings, no disciplinary meeting, and no right of appeal. Dismissal was not within the band of reasonable responses given the minor conduct issues that had been tolerated for years without warning.
The tribunal found no evidence that someone without ADHD would have been treated more favourably. The only other employee dismissed (Mia Dickson) was dismissed at the same time for similar reasons. The employer had known of the claimant's ADHD since 2021 but there was no evidence the dismissal in 2023 was because of ADHD. The claimant failed to discharge the burden of proving a prima facie case of direct disability discrimination.
The tribunal found no evidence that the claimant was dismissed because of her age or to be replaced by a younger, cheaper stylist. The replacement stylist was not recruited until nearly two months after dismissal and the initial meeting was for career advice, not a job interview. There was no evidence the respondents had ever raised the claimant's age as an issue. The tribunal rejected the claimant's inference of age discrimination, finding no evidential basis.
No case was advanced at the hearing that the dismissal was an act of sex discrimination and no evidence was led to support such a claim. The tribunal found no evidence whatsoever that the claimant was dismissed because she was a woman.
These allegations related to earlier incidents (around Christmas 2022) which were out of time. The tribunal refused to exercise its discretion to extend time, noting the claimant had no adequate explanation for delay, sought advice from ACAS but chose not to pursue matters, and there was considerable delay even after dismissal. The balance of prejudice favoured the respondent, and the quality of evidence was adversely affected by delay.
Earlier allegations out of time. Tribunal refused extension. Same reasoning as above: no adequate explanation for delay, claimant chose not to pursue, delay prejudiced respondent's ability to respond given lack of dates and specificity, and claimant would not be wholly deprived of remedy as dismissal claims proceeded.
Earlier allegations out of time. Tribunal refused extension. Claimant sought advice from ACAS in February/March 2023 but chose not to take action, describing herself as 'not a moaner'. No impediment to lodging in time. Delay affected quality of evidence and prejudiced respondent. Tribunal found dismissal was the real core of the case and claimant would not have pursued earlier claims had she not been dismissed.
Facts
The claimant was a hairdresser employed by the first respondent (a salon in Wishaw) from November 2020 to June 2023, working three days per week. She had ADHD diagnosed in February 2021 (known to employer from late 2021). She was regularly late and had been asked to wear make-up, but these issues were tolerated and never formally warned. On 24 June 2023, following an incident on 17 June when a salon junior was hungover, both the claimant and the junior were summarily dismissed. The claimant was given a letter citing redundancy due to 50% client loss attributed to her lateness, appearance, and oversharing personal information. No investigation, no warnings, no disciplinary meeting, no appeal. The respondent later changed the stated reason to conduct in the ET3 and raised new allegations of gross misconduct at hearing.
Decision
The tribunal found the dismissal unfair because the respondent failed to prove a potentially fair reason (the stated reasons were confused, contradictory, and unsupported by evidence). The dismissal was also procedurally grossly unfair with no investigation, warnings, or process. The tribunal awarded £10,043.19 compensation including a 15% ACAS uplift. All claims under the Equality Act 2010 (direct discrimination and harassment on grounds of sex, age, and disability) were dismissed. The dismissal was not discriminatory and earlier allegations were out of time with no extension granted.
Practical note
Employers must establish a clear, consistent, and evidenced reason for dismissal and follow a fair procedure including investigation, warnings, and a disciplinary meeting even when dismissing for conduct; a wholesale failure to follow the ACAS Code will attract a substantial uplift (up to 25%) and may result in no Polkey or contributory fault deductions.
Award breakdown
Adjustments
Tribunal found respondent wholly failed to comply with ACAS Code—complete lack of dismissal procedure (no investigation, no warnings, no disciplinary meeting, no appeal). Failure was wholly unreasonable with no explanation. 15% uplift applied (starting at 25% but reduced only due to size/resources of respondent).
Legal authorities cited
Statutes
Case details
- Case number
- 4107187/2023
- Decision date
- 31 July 2024
- Hearing type
- full merits
- Hearing days
- 7
- Classification
- contested
Respondent
- Sector
- other
- Represented
- Yes
- Rep type
- solicitor
Employment details
- Role
- Hairdresser/Stylist
- Service
- 3 years
Claimant representation
- Represented
- Yes
- Rep type
- solicitor