Cases3204826/2022

Claimant v Barking, Havering, and Redbridge University Hospitals NHS Trust

26 June 2024Before Employment Judge MoorEast Londonhybrid

Outcome

Claimant fails

Individual claims

Direct Discrimination(disability)failed

The tribunal found that the respondent did not suggest the claimant should take ill-health retirement (merely explored it as an option) and did not tell her colleagues were unhappy with her. The comment about her absence impacting the service was not a detriment as a reasonable employee would understand this was inevitable. The tribunal held this was not less favourable treatment because of disability, as such comments would apply to any lengthy absence regardless of cause.

Indirect Discrimination(disability)failed

The tribunal found on the facts that the respondent did not suggest ill-health retirement as the claimant alleged, and did not tell her colleagues were unhappy. The comment about impact on service did not amount to unfavourable treatment or a detriment. The tribunal further found this was not because of something arising from disability, as the comment would have been made for any lengthy absence.

Failure to Make Reasonable Adjustments(disability)failed

The tribunal found that prior to 17 January 2022, the respondent did not know and could not reasonably have known of the claimant's disabilities, so the duty to adjust had not arisen. On obtaining OH advice and therapy: OH advice was obtained when appropriate; OH's clinical decision not to offer therapy (because claimant was under crisis team and later required specialist BPT) was reasonable. On the delayed return-to-work meeting: this occurred before the duty arose. Even if the duty had arisen, the delay was not a failure to make a reasonable adjustment given the manager's workload and staff absences.

Harassment(disability)partly succeeded

By a majority (EJ Moor and Ms Jansen), the tribunal found that the comment at the 12 July 2022 meeting that the claimant's absence was having an impact on the service did not amount to unlawful harassment. The majority held the comment did not violate dignity or create a proscribed environment as it was a neutral statement of fact required to explain the move to stage 3. The minority (Mr Woodhouse) disagreed, finding the comment did have the effect of creating a humiliating environment given the claimant's EUPD and anxiety, and that it related to disability because the absence was caused by disability-related medical intervention. All remaining harassment claims failed unanimously on the facts.

Constructive Dismissalfailed

The tribunal granted permission to amend the claim to include unfair dismissal. However, the tribunal found there was no fundamental breach of contract. The alleged breaches (suggesting ill-health retirement, making the claimant feel guilty, failing to obtain OH advice, failing to provide therapy, delayed return-to-work meeting) either did not occur on the facts or, where they did occur, the respondent had reasonable and proper cause. The delay in the return-to-work meeting was not sufficiently serious to destroy trust and confidence. Without a fundamental breach, there was no dismissal and therefore no unfair dismissal.

Facts

The claimant, a part-time receptionist administrator in an NHS cardiology department, had a history of mental health issues including anxiety treated with therapy in 2019. She had two periods of sickness absence from October 2021 to December 2021 (initially attributed to low blood pressure) and from mid-January 2022 to termination. On 17 January 2022, at a return-to-work meeting delayed due to manager workload and staff absences, the claimant disclosed she felt overwhelmed, anxious, and had attempted suicide. She was sent home and an OH referral made. Her condition deteriorated significantly, requiring crisis team intervention. She was diagnosed with EUPD and PTSD in April 2022. OH decided not to offer therapy as her needs were too complex and required specialist BPT in secondary care. At a sickness review meeting on 12 July 2022, the respondent explained the next step was a stage 3 meeting (potential dismissal) and made comments about the impact of her absence on the service. The claimant resigned on 9 September 2022.

Decision

The tribunal found the claimant was not constructively dismissed because there was no fundamental breach of contract. The respondent had reasonable cause for its actions: it obtained OH advice promptly once aware of mental health issues; OH's decision not to provide therapy was a reasonable clinical judgment given the claimant's complex needs; the delayed return-to-work meeting was not a breach given the manager's workload. The discrimination claims failed because key allegations were not made out on the facts (the respondent did not suggest the claimant should resign or take ill-health retirement, merely explored options). The comment about impact on service was not harassment (majority view) as it was a neutral statement of fact required to explain the move to stage 3 procedures, though the minority found it did amount to harassment given the claimant's disabilities.

Practical note

Employers facing lengthy disability-related absences should obtain OH advice promptly and follow OH recommendations, but are not required to provide adjustments beyond what OH clinically recommends as appropriate; discussing procedural next steps (including potential dismissal) and the operational impact of absence with an unwell employee, while requiring sensitivity, is not inherently unlawful if done to ensure fairness and transparency in the process.

Legal authorities cited

Shamoon v Chief Constable of the Royal Ulster Constabulary [2003] ICR 337Western Excavating (ECC) Ltd v Sharp 1978 ICR 221Malik v BCCC SA [1998] AC 20Woods v WM Car Services (Peterborough) Ltd [1982] ICR 666Lewis v Motorworld [1986] ICR 157Omilaju v Waltham Forest LBC [2005] ICR 481Nottinghamshire County Council v Meikle [2004] IRLR 703WE Cox Toner Ltd v Crook 1981 ICR 823Farnworth Finance Facilities Ltd v Attryde [1970] 1 WLR 1053Hartley v Foreign and Commonwealth Office Services 2016Weeks v Newham College of Further Education EAT 0630/11Richmond Pharmacology v Dhaliwal [2009] ICR 724

Statutes

Equality Act 2010 s.26Equality Act 2010 s.39Employment Rights Act 1996 s.95(1)(c)Employment Rights Act 1996 s.98Equality Act 2010 s.13Equality Act 2010 s.15Equality Act 2010 s.20Equality Act 2010 s.21

Case details

Case number
3204826/2022
Decision date
26 June 2024
Hearing type
full merits
Hearing days
3
Classification
contested

Respondent

Sector
healthcare
Represented
Yes
Rep type
barrister

Employment details

Role
Receptionist Administrator
Service
5 years

Claimant representation

Represented
No