Claimant v Tesco Stores Limited
Outcome
Individual claims
The tribunal found that Mr Laughland (the union representative) was not an appropriate comparator as he was not in the same circumstances as the claimant — he was not subject to wellness meetings. The tribunal also found that any difference in treatment was not because of the claimant's disability, but because Mr Laughland had contacted Mr Spence directly to arrange a date, whereas the claimant had not made such a proposal.
The tribunal found that the claimant required the attendance of his Advocacy Support Worker (Ms Strang) at meetings, which would prevent substantial disadvantage compared to non-disabled employees. The respondent failed to take reasonable steps when it rescheduled a meeting from 2 March 2023 (when Ms Strang was available) to 3 March 2023 (when she was not), despite being informed she could not attend on Fridays. Mr Spence should have taken a more proactive approach to accommodate Ms Strang's availability.
The harassment claim related to conduct between March and September 2021. The last act was on 30 September 2021. The claim was brought approximately 17 months out of time. The tribunal found the conduct did not form part of continuing acts with the 2023 complaints, and it was not just and equitable to extend time given the length of delay, the claimant had union representation at the time, and there was prejudice to the respondent due to inability to recall events clearly.
The victimisation claim related to events in November and December 2020 and was brought significantly out of time. The tribunal found it did not form part of continuing conduct and it was not just and equitable to extend time for the same reasons as the harassment claim. On the merits, the tribunal found the protected act (agreeing the adjustment passport) did not cause the investigation or disclosure — the investigation was due to a colleague's complaint, and the disclosure was to prevent similar incidents, not because of the protected act.
Facts
The claimant, an autistic customer assistant with dyspraxia and anxiety, worked for Tesco from 2013 to 2023. He had an adjustment passport in place from 2018. In 2023, while on long term sick leave, his new store manager Mr Spence scheduled wellness and absence meetings. The claimant requested dates when his Advocacy Support Worker, Ms Strang, could attend. Despite being told Ms Strang could not attend on Fridays, Mr Spence rescheduled a meeting from Thursday 2 March to Friday 3 March 2023 and proceeded in the claimant's absence. The claimant also brought out-of-time claims regarding events in 2020-2021 involving suspension, investigations, and challenges to his adjustment passport.
Decision
The tribunal upheld the reasonable adjustments claim in relation to the 3 March 2023 meeting, finding the respondent should have taken a more proactive approach to scheduling meetings when the Advocacy Support Worker could attend. The direct discrimination claim failed as the union representative was not an appropriate comparator. The harassment and victimisation claims, relating to events in 2020-2021, were dismissed as out of time with no just and equitable extension granted due to the 17-month delay and prejudice to the respondent. The claimant was awarded £5,000 injury to feelings in the lower Vento band.
Practical note
Employers must take proactive steps to accommodate auxiliary aids such as advocacy workers when scheduling meetings with disabled employees, and cannot simply proceed with meetings when they know the reasonable adjustment cannot be met without exploring alternative dates.
Award breakdown
Vento band: lower
Legal authorities cited
Statutes
Case details
- Case number
- 8000251/2023
- Decision date
- 18 March 2024
- Hearing type
- full merits
- Hearing days
- 3
- Classification
- contested
Respondent
- Sector
- retail
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Customer Assistant
- Service
- 10 years
Claimant representation
- Represented
- Yes
- Rep type
- lay rep