Claimant v Lidl Great Britain Limited
Outcome
Individual claims
The tribunal found as a fact that Mr Bean did not prohibit Polish-speaking staff from speaking Polish, and that the Claimant was given the same notice of shifts as other staff. The Claimant was not subjected to less favourable treatment because of her Polish nationality.
The tribunal found that IO did not make racist comments during the incident on 19 December 2023. While IO made inappropriate physical contact, this was not related to the Claimant's nationality and did not have the purpose or reasonable effect of violating her dignity on grounds of race. Other alleged incidents (checking Polish customer's bag, laughter at meetings, distorted minutes) either did not occur as alleged or were not related to the Claimant's Polish nationality.
The tribunal found that none of the matters relied upon by the Claimant constituted protected acts under s.27 EqA 2010, as the Claimant did not make allegations of discrimination in her initial complaints about the IO incident. Even if protected acts had been established, the alleged detriments either did not occur as alleged or were not because of any protected act. For example, the Claimant was not promised a full-time contract, shift changes were for legitimate operational reasons, and scheduling mistakes were inadvertent.
Facts
The Claimant, a Polish national working as a Customer Assistant at Lidl since June 2023, alleged race discrimination, harassment and victimisation arising from an incident on 19 December 2023 when a colleague (IO) made inappropriate physical contact with her. The Claimant alleged IO made racist comments including calling her a 'stupid Pole'. She also complained about subsequent treatment including shift allocations, exclusion from a Christmas party, and alleged prohibition on speaking Polish. The tribunal heard 5 days of evidence including CCTV footage and covert recordings made by the Claimant.
Decision
The tribunal dismissed all claims. The judge found as a fact that IO did not make the racist comments alleged - the Claimant would have mentioned these in her initial written complaint of 20 December 2023 if they had occurred. While IO's physical contact was inappropriate (and IO was later dismissed), it was not related to the Claimant's nationality. Other allegations including prohibition on speaking Polish and deliberate exclusion from the Christmas party did not occur as alleged. The Claimant had not done protected acts as her initial complaints made no reference to discrimination.
Practical note
Credibility findings based on contemporaneous written evidence are critical: the tribunal rejected the racist comments allegation because the Claimant's detailed written complaint the day after the incident made no reference to them, despite raising many other concerns including general allegations of discrimination.
Legal authorities cited
Statutes
Case details
- Case number
- 1400665/2024
- Decision date
- 17 November 2025
- Hearing type
- full merits
- Hearing days
- 5
- Classification
- contested
Respondent
- Sector
- retail
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Customer Assistant
- Service
- 2 years
Claimant representation
- Represented
- Yes
- Rep type
- lay rep