Cases1400665/2024

Claimant v Lidl Great Britain Limited

17 November 2025Before Employment Judge WoodheadBristolin person

Outcome

Claimant fails

Individual claims

Direct Discrimination(race)failed

The tribunal found as a fact that Mr Bean did not prohibit Polish-speaking staff from speaking Polish, and that the Claimant was given the same notice of shifts as other staff. The Claimant was not subjected to less favourable treatment because of her Polish nationality.

Harassment(race)failed

The tribunal found that IO did not make racist comments during the incident on 19 December 2023. While IO made inappropriate physical contact, this was not related to the Claimant's nationality and did not have the purpose or reasonable effect of violating her dignity on grounds of race. Other alleged incidents (checking Polish customer's bag, laughter at meetings, distorted minutes) either did not occur as alleged or were not related to the Claimant's Polish nationality.

Victimisationfailed

The tribunal found that none of the matters relied upon by the Claimant constituted protected acts under s.27 EqA 2010, as the Claimant did not make allegations of discrimination in her initial complaints about the IO incident. Even if protected acts had been established, the alleged detriments either did not occur as alleged or were not because of any protected act. For example, the Claimant was not promised a full-time contract, shift changes were for legitimate operational reasons, and scheduling mistakes were inadvertent.

Facts

The Claimant, a Polish national working as a Customer Assistant at Lidl since June 2023, alleged race discrimination, harassment and victimisation arising from an incident on 19 December 2023 when a colleague (IO) made inappropriate physical contact with her. The Claimant alleged IO made racist comments including calling her a 'stupid Pole'. She also complained about subsequent treatment including shift allocations, exclusion from a Christmas party, and alleged prohibition on speaking Polish. The tribunal heard 5 days of evidence including CCTV footage and covert recordings made by the Claimant.

Decision

The tribunal dismissed all claims. The judge found as a fact that IO did not make the racist comments alleged - the Claimant would have mentioned these in her initial written complaint of 20 December 2023 if they had occurred. While IO's physical contact was inappropriate (and IO was later dismissed), it was not related to the Claimant's nationality. Other allegations including prohibition on speaking Polish and deliberate exclusion from the Christmas party did not occur as alleged. The Claimant had not done protected acts as her initial complaints made no reference to discrimination.

Practical note

Credibility findings based on contemporaneous written evidence are critical: the tribunal rejected the racist comments allegation because the Claimant's detailed written complaint the day after the incident made no reference to them, despite raising many other concerns including general allegations of discrimination.

Legal authorities cited

Richmond Pharmacology v Dhaliwal [2009] ICR 724Igen v Wong [2005] ICR 931Efobi v Royal Mail Group Ltd [2021] UKSC 33Madarassy v Nomura International Plc [2007] ICR 867Shamoon v Chief Constable of the Royal Ulster Constabulary [2003] ICR 337Qureshi v London Borough of Newham [1991] IRLR 264Scott v London Borough of Hillingdon [2001] EWCA Civ 2005

Statutes

EqA 2010 s.13EqA 2010 s.136EqA 2010 s.27EqA 2010 s.26

Case details

Case number
1400665/2024
Decision date
17 November 2025
Hearing type
full merits
Hearing days
5
Classification
contested

Respondent

Sector
retail
Represented
Yes
Rep type
barrister

Employment details

Role
Customer Assistant
Service
2 years

Claimant representation

Represented
Yes
Rep type
lay rep