Cases3314848/2022

Claimant v Menzies World Cargo Limited

22 August 2025Before Employment Judge TynanCambridge

Outcome

Partly successful

Individual claims

Unfair Dismissalsucceeded

The tribunal found the dismissal unfair because: (1) the respondent failed to make specific findings as to whether the claimant's errors were wilful misconduct or capability issues; (2) the claimant was not given advance warning of the investigation interview on 25 August 2022 or the opportunity to be accompanied; (3) the respondent unreasonably failed to obtain updated occupational health advice given the claimant's disability and that the most recent report was over three years old; (4) the disciplinary officer approached the hearing with a closed mind, dismissing out of hand the possibility of redeployment rather than dismissal. These failures were not corrected on appeal.

Direct Discrimination(disability)failed

The claimant failed to establish sufficient primary facts to support an inference of direct discrimination. The comparators relied upon (Ms Atkinson, Mr Ratajek, Mr Ghita) were not appropriate comparators as their circumstances differed materially. The tribunal concluded that a longstanding employee with comparable experience but without the claimant's disability would have been treated identically.

Discrimination Arising from Disability (s.15)(disability)failed

The claimant failed to establish on the balance of probabilities that her reported cognitive issues (inability to concentrate and multi-task, selective reading difficulties) arose in consequence of being disabled by reason of Neurofibromatosis Type 1 (NF1). The tribunal concluded these were more likely indicative of learning difficulties present throughout her life, possibly dyslexia, which are associated with but not caused by NF1. The claimant had not pursued claims based on learning difficulties as separate disabilities.

Failure to Make Reasonable Adjustments(disability)failed

The section 20/21 claims failed because the claimant claimed to have been disadvantaged by the PCPs because of impaired cognitive functioning, which the tribunal found did not arise from her NF1. The tribunal held that cognitive issues may be associated with NF1 but are not symptoms of the condition itself. The only potential exception was a 2010 security breach where anxiety from diagnosis affected concentration, but any claim relating to that incident was substantially out of time.

Harassment(disability)failed

Multiple harassment complaints failed because the unwanted conduct complained of (failures to implement adjustments, workload issues, disciplinary proceedings) did not relate to the claimant's disability within the meaning of section 26 Equality Act 2010. The tribunal found no connection between the alleged conduct and the claimant's NF1. Some complaints were also substantially out of time (dating back to 2010) with no explanation for delay and no just and equitable basis for extension.

Facts

The claimant was employed as a Customer Reception Officer for almost 20 years. Diagnosed with Neurofibromatosis Type 1 in 2009/2010, she attributed various work errors to cognitive issues arising from her condition. Following repeated mistakes in accepting Consignment Security Declarations — critical aviation security documents — she received escalating warnings culminating in dismissal for gross misconduct in September 2022 after a final security breach on 23 August 2022. She claimed unfair dismissal and disability discrimination spanning multiple allegations dating back to 2010.

Decision

The tribunal found the dismissal procedurally and substantively unfair due to failures to: distinguish misconduct from capability; provide adequate notice and representation at investigation; obtain updated occupational health evidence; and consider redeployment. However, all discrimination claims failed because the claimant did not prove her cognitive difficulties arose from NF1 rather than undiagnosed learning difficulties such as dyslexia, which are associated with but not caused by NF1. The tribunal was critical of the expert report which assumed causation without questioning it.

Practical note

Claimants must prove with medical evidence that alleged symptoms arise from the specific disability relied upon — association or co-morbidity is insufficient for section 15 and section 20 Equality Act claims, even where the claimant is accepted as disabled.

Legal authorities cited

Royal Bank of Scotland Plc v MorrisHerry v Dudley Metropolitan CouncilDunham v Ashford Windows

Statutes

EqA 2010 s.13ERA 1996 s.98ERA 1996 s.94EqA 2010 s.20EqA 2010 s.21EqA 2010 s.26EqA 2010 s.15

Case details

Case number
3314848/2022
Decision date
22 August 2025
Hearing type
full merits
Hearing days
4
Classification
contested

Respondent

Sector
logistics
Represented
Yes
Rep type
barrister

Employment details

Role
Customer Reception Officer
Service
20 years

Claimant representation

Represented
No