Cases3301581/2024

Claimant v Genesis PR Limited

20 August 2025Before Employment Judge TynanCambridge

Outcome

Claimant succeeds

Individual claims

Constructive Dismissalsucceeded

Claimant resigned on 18 July 2023 (effective 15 September 2023) due to respondent's breaches of implied term of trust and confidence. Tribunal found three matters collectively destructive of trust: failure to provide ADHD coach (breach of duty to adjust), harassment on 19 June 2023, and disproportionate imposition of Performance Improvement Plan on 17 July 2023. Respondent acted without reasonable and proper cause; these were acts of discrimination. Claimant entitled to resign without notice.

Failure to Make Reasonable Adjustments(disability)succeeded

Respondent applied PCP of performance reviews without structured objectives regularly reviewed, which placed claimant (with ADHD-related difficulties in sustaining attention, organisation and prioritisation) at substantial disadvantage. Occupational health report in September 2022 recommended ADHD coaching; respondent failed to pursue this despite recommendation and availability of Access to Work funding. Failure to provide ADHD coach was breach of duty to adjust. Tribunal found this discriminatory failure contributed to constructive dismissal.

Direct Discrimination(disability)succeeded

Section 15 complaint succeeded regarding introduction of Performance Improvement Plan on 17 July 2023. PIP was unfavourable treatment because of something arising from disability (communication and time/task management issues). Respondent's aim of managing performance was legitimate but PIP was disproportionate: draft Development Plan had not been progressed; 2023 PDR objectives with regular review and ADHD coaching support would have been less discriminatory alternative. Escalation to PIP was premature and reflected impatience rather than structured support.

Harassment(disability)succeeded

On 19 June 2023, Ms Straker told claimant that her failure to attend a meeting and alleged unavailability could lead colleagues to think she was disorganised or uncommitted. Conduct was related to disability and unwanted. Tribunal found comments undermining: they highlighted negative aspect of claimant's ADHD without suggesting practical steps to avoid recurrence or considering raising awareness of neurodiversity among colleagues. It was reasonable for claimant to feel dignity violated and adverse environment created. Comment was not constructive feedback.

Harassment(disability)failed

Claim regarding Ms Straker's comments on 12 July 2023 failed. Claimant arrived late, disheveled, sweating, with dilated pupils, spoke incoherently, and later reported being sick. Ms Straker asked if claimant seemed manic and if everything was okay with her medication. Tribunal found comments were related to disability but, in context, were careful and sensitive enquiries signalling concern and support. It was unreasonable for claimant to consider they created adverse environment; comments were not intended to cause offence.

Direct Discrimination(disability)succeeded

Constructive dismissal was also an act of direct discrimination under section 13 Equality Act 2010. Dismissal was in response to contraventions of the Equality Act: failure to make reasonable adjustments, harassment on 19 June 2023, and section 15 discrimination (disproportionate PIP) on 17 July 2023. Respondent treated claimant less favourably because of disability by discriminating against her in these ways, ultimately causing her resignation.

Direct Discrimination(disability)failed

Section 15 complaints regarding alleged failures to manage workload, arrange risk assessment, delay OH referral, and failure to implement phased return in March 2023 failed. Tribunal found unfavourable treatment was not 'because of' things arising from disability. Claimant attributed failings to organisational/managerial shortcomings rather than anything arising from her ADHD. Conceptually the claims did not work as framed and tribunal declined to rewrite them.

Failure to Make Reasonable Adjustments(disability)failed

Complaint that respondent failed to seek prompt occupational health referrals failed. Claimant's disclosure of ADHD diagnosis in summer 2021 was not in itself reason for referral. Tribunal found referral in September 2022 was proactive, not obviously in response to identifiable issues. Claimant failed to establish respondent had practice of not seeking timely OH referrals. Claimant chose to withhold Dr Hossain's detailed report from respondent.

Failure to Make Reasonable Adjustments(disability)failed

Complaint regarding PCP of 'performance reviews that did not take account of claimant's previously disclosed disability' failed. Evidence limited to 2023 review. Review form allowed for narrative commentary where disability might be referenced. Claimant did not raise ADHD during review meeting. Tribunal did not infer or conclude from this single form that respondent had a practice of disregarding disclosed disability in performance reviews.

Facts

Claimant was employed as PR Account Manager from October 2018 to September 2023. Diagnosed with ADHD in July 2021 and disclosed to line manager Ms Straker. Despite occupational health report in September 2022 recommending ADHD coaching and other adjustments, respondent failed to implement coaching. Draft Development Plan created in December 2022 was not progressed. Claimant's 2023 PDR in April 2023 rated her 'Potentially Effective' with criticism of communication and time/task management. On 19 June 2023 Ms Straker told claimant her disorganisation could make colleagues think her uncommitted. On 12 July 2023 claimant arrived late to client event appearing unwell; Ms Straker asked if she seemed manic and about her medication. On 17 July 2023 respondent proposed Performance Improvement Plan. Claimant resigned next day.

Decision

Tribunal upheld claims of failure to make reasonable adjustments (no ADHD coach provided), harassment (19 June 2023 comments), section 15 discrimination (disproportionate PIP), and constructive unfair dismissal which was also direct discrimination. Respondent breached implied term of trust and confidence by discriminating against claimant. Claims regarding OH referral delay, failure to consider disability in performance reviews generally, and 12 July 2023 comments were dismissed. Time extended on just and equitable grounds where necessary given claimant's ADHD-related difficulties. Remedy hearing to follow.

Practical note

Employers must actively implement occupational health recommendations such as specialist coaching for neurodivergent employees; merely drafting an action plan is insufficient, and moving prematurely to performance management without structured support and regular review of adjusted objectives will breach the duty to adjust and may be discriminatory unfavourable treatment.

Legal authorities cited

Griffiths v Secretary of State for Work and Pensions [2017] ICR 160Smith v Churchills Stairlifts plc 2006 ICR 524 CABurke v The College of Law 2012 EWCA Civ 37 CALeeds Teaching Hospital NHS Trust v Foster EAT 0552/10Noor v Foreign and Commonwealth Office 2011 ICR 695 EATRichmond Pharmacology v Dhaliwal [2009] ICR 724Michael v Nottinghamshire County Council [2004] 4 ALL ER 97Polkey v AE Dayton Services Ltd 1988 ICR 142 HLGoverning Body of Windsor Clive Primary School v Forsbrook [2024] EAT 183Warby v Wonder Group Plc (reference in judgment)Chagger v Abbey National Plc [2010] ICR 397Malik v Bank of Credit and Commerce International [1998] AC 20

Statutes

Equality Act 2010 s.21Equality Act 2010 s.26Equality Act 2010 s.13Equality Act 2010 s.212Employment Rights Act 1996 s.94Employment Rights Act 1996 s.95Employment Rights Act 1996 s.123(1)Equality Act 2010 s.15Equality Act 2010 s.20

Case details

Case number
3301581/2024
Decision date
20 August 2025
Hearing type
full merits
Hearing days
5
Classification
contested

Respondent

Sector
professional services
Represented
Yes
Rep type
barrister

Employment details

Role
PR Account Manager
Service
5 years

Claimant representation

Represented
No