Claimant v OCS Food Co Ltd
Outcome
Individual claims
Tribunal found dismissal both procedurally and substantively unfair. Investigation not reasonable: respondent failed to identify precise GDPR breach or explore claimant's assertion she had raised concerns repeatedly with no action. No reasonable grounds to believe claimant's concerns had been addressed via grievance process or that she knew of other channels. No reasonable grounds to believe claimant would breach GDPR again. Sanction of dismissal outside band of reasonable responses given clean record, limited support, and context.
Tribunal satisfied that reason for dismissal was the decision-makers' genuine belief claimant breached GDPR, not the protected disclosures. Although one disciplinary allegation (bringing company into disrepute) could relate to disclosure, this was not the reason for dismissal. The reason or principal reason for dismissal was not that claimant made a protected disclosure.
Claimant failed to discharge initial burden of proof on all allegations relating to sex discrimination. No good evidence from which tribunal could infer less favourable treatment because of sex or that hypothetical comparator would be treated more favourably. Where allegations upheld factually (e.g. unpaid chef manager duties), no evidence treatment was because of sex.
Claimant failed to discharge initial burden of proof on all race discrimination allegations. Most factual allegations not upheld. Where upheld (e.g. unpaid chef manager duties), no good evidence treatment was because of race. No evidence hypothetical comparator of different race would be treated more favourably.
Claimant failed to discharge initial burden of proof on all age discrimination allegations. Where factual allegations upheld (e.g. unpaid chef manager work), no evidence treatment was because of age. No evidence hypothetical comparator of different age would be treated more favourably.
Where unwanted conduct found (e.g. staffing shortages), no evidence it was related to sex. Most factual allegations underlying harassment claims not upheld. No evidence conduct had the purpose or effect of violating dignity or creating intimidating environment because of sex.
Where unwanted conduct found, no evidence it was related to race. Most factual allegations underlying harassment claims not upheld. No evidence conduct had purpose or effect of violating dignity because of race.
Where unwanted conduct found, no evidence it was related to age. Most factual allegations not upheld. No evidence conduct had purpose or effect of violating dignity because of age.
Facts
Claimant, an Assistant Chef at a care home, raised grievance in July 2022 regarding treatment by her manager DB (staffing, promotion, discriminatory comments). Grievance not upheld. In November 2022, claimant sent email to external stakeholders (London Care, LBH) raising health and safety concerns about a vulnerable resident volunteer working in kitchen without proper training, uniform, or supervision. Claimant suspended, then dismissed for gross misconduct (GDPR breach, bringing company into disrepute, inappropriate tone with resident). Appeal process incomplete; no outcome letter sent.
Decision
Tribunal found ordinary unfair dismissal: investigation inadequate (no identification of precise GDPR breach, no exploration of claimant's repeated concerns to manager), no reasonable grounds for belief claimant's concerns had been addressed or she knew other channels, no reasonable grounds to believe repetition likely given claimant's remorse. Dismissal outside band of reasonable responses given clean record and lack of support. Procedural failures (wrong email address, incomplete appeal). Automatic unfair dismissal and all discrimination claims failed. 5% contributory fault reduction; no Polkey reduction as substantively unfair.
Practical note
A dismissal for GDPR breach will be unfair if the employer fails to identify the precise regulation breached and investigate whether the employee had exhausted internal routes to raise legitimate concerns, especially where the disclosure relates to health and safety in a care setting and the employee had a clean record.
Adjustments
Tribunal found limited blameworthiness in claimant sending 11 November 2022 email. However, not satisfied there was in fact a GDPR breach, claimant had explored reasonable routes to raise concerns, and respondent had done very little to support claimant. 5% reduction applied to compensatory award.
Legal authorities cited
Statutes
Case details
- Case number
- 3302173/2023
- Decision date
- 6 September 2024
- Hearing type
- full merits
- Hearing days
- 7
- Classification
- contested
Respondent
- Name
- OCS Food Co Ltd
- Sector
- hospitality
- Represented
- Yes
- Rep type
- barrister
Employment details
- Role
- Assistant Chef
- Service
- 3 years
Claimant representation
- Represented
- Yes
- Rep type
- lay rep